Ted Nelson, Customer: Yeah, makes a man feel good. Guy puts a fancy guarantee on a box 'cause he wants you to feel all warm and toasty inside. Ted Nelson, Customer: Go on, I'm listening. Why would somebody put a guarantee on a box? Hmmm, very interesting. Tommy: Let's think about this for a sec, Ted. Here is tommy (farley) trying to sell some break pads to a store: This thread reminds me of a funny movie called "tommy boy" with chris farley. I wonder how many people are buying those holiday special gimmick tools for a few bucks and expecting to return them under warranty if they break. I'd like to ask your advice on this, and if anyone else has had an experience like this, please share it here. Seriously? That's not what the warranty says. And when I mentioned that they don't even have that set anymore, the manager said the only thing they will do is refund my money, but only if I still have the receipt. I was told that since they did not have the EXACT same item, I would have to bring my whole set in. The had the regular ones and Husky Pro, which are very close to mine. The screwdrivers are older soft-grip ones, with the hardened tip and everything. They replaced my USA made ratchet with a cheap chinese one, but I expected that. Today I went to the closest Home Depot which is 25 miles from my house, to replace two screwdrivers and a ratchet. "If your Husky hand tool ever fails, bring it back and we will replace it for free." The Home Depot Husky warranty at first seems to be the same as Sears Craftsman, or Lowes Kobalt. Like many others here a warranty is very important when considering a tool. I'd like to thank everyone here for sharing their expertise, I've learned a lot reading on this forum. Hello all, long time lurker and first time poster here.
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